IT MAINTENANCE

IT support and maintenance preserves the core of a company to avoid unexpected failures which could cause  huge catastrophes and organizations inoperable. We provide routine IT maintenance to ensure the health of the organization.


'A healthy organization needs a regular maintenance'

As an IT Support and IT Maintenance company in Singapore, TeleAce makes sure your hardware and software remains secure, and stable and operate effectively to increase productivity. TeleAce performs preventive maintenance, regular health-checks, and activity monitors the components to ensure the smooth running of your IT infrastructure without worrying of any downtime or failure, or major breakdowns.

What we do for you

TeleAce offers exceptional IT Support and Maintenance services in Singapore for businesses and other organizations to attain an advantage and maximize operational efficiency and performance through robust IT implementation. our method of implementation is centered on versatility and flexible systems for sophisticated IT infrastructure. Making possible for businesses to have a competitive level of systems that are capable of high-performance management, better integration, optimized productivity, and better sustainability.

Service Desk

A Single point of contact for all issues or questions related to information services and computing our customers might face

Backup & Disaster Recovery

having a robust backup strategy will help customers to minimize and manage the risk after a disaster

Qualified Engineers

We have a team of highly skilled, experienced and certified engineers to assist you around the clock

Preventive Maintenance 

Monitor and Patch the entire IT infrastructure proactively to prevent security threats, failures, and downtimes

IT Asset Management

Use a systemic approach to track the document of IT Software, Hardware and Licensing

Resource and Budget allocation

IT maintenance plan helps companies to estimate future needs and minimize the financial risks 

TeleAce as an IT Service and Maintenance provider in Singapore, adopts ITSM, and know how to manage the delivery of IT Services to Customers.

ITSM

IT Service Management is a process and a set of activities performed to design, plan, deliver, operate, control, and improve IT services to end users

Why ITSM

  • Reduce cost in IT Operation

  • Improve Effectiveness

  • Risk-Free implementation of IT Changes

  • High Returns of IT investment

  • Improve visibility into Operations and Performance

  • Reduce unnecessary workload by automation

  • Better Transparency into IT Operations and Services

  • Well-defined roles and Responsibilities 

AIOps

  • Merging ITSM, ITOM, and IT automation

  • AIOps leverages big data along with AI/ML

  • predict service outrages

  • automate root cause analysis

  • automate and enhance operations

  • helps to face the growing challenges of IT

  • AIOps is shaping how enterprises use ITSM


TeleAce responds to your IT issues 24/7

Frequently Asked Questions

Technical assistance given to organizations or individuals with problems related to IT

IT Services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes

Change or modification of a system to resolve faults, to improve performance, or to adopt the transformation of the environment

It Support is important for the smooth functioning of your business. IT professionals can provide break fixing, update antivirus to secure your environment, perform regular backup to secure your data, keep your systems up to date and help to decide on IT budget and provide recommendations